Official information
Frequently asked questions
Quick answers about visiting a Gấu Kafe location or ordering online in Da Nang.
How many Gấu Kafe locations are there in Da Nang?
Gấu Kafe currently has 2 locations in Da Nang. Gấu Kafe Nguyễn Thiện Kế: 78/3 Nguyễn Thiện Kế, Ward An Hải, Đà Nẵng (07:00 - 23:45); Gấu Kafe An Thượng: 23 An Thượng 5, Ward Ngũ Hành Sơn, Đà Nẵng (07:00 - 22:00).
Can I order Gấu Kafe online?
Yes. Order delivery or pickup directly from the official Gấu Kafe website at gaukafe.vn. Open the online menu, choose your items, then select delivery or pickup before confirming your contact information and order.
How does Gấu Kafe choose a location for delivery or pickup?
For delivery, Gấu Kafe selects the appropriate location based on your address and delivery area. For pickup, you choose the location where you want to collect the order.
How is the delivery fee calculated?
Choose your ward or delivery area, or use your current location at checkout. The applicable delivery fee and serving location are shown before you confirm the order.
Which payment methods are available?
You can pay by cash, QR code, or bank transfer when the order is delivered or collected. The website does not ask for card details.
How long does delivery or pickup usually take?
Typical estimates after the café confirms the order are 25–35 minutes for delivery and 15–25 minutes for pickup. Weather, traffic, distance, and order volume may affect the estimate.
How can I tell if an item is sold out?
Availability is updated on the online menu. Sold-out items are clearly marked and cannot be added to the cart.
How can I contact Gấu Kafe for order support?
Call 0905 762 846 or contact Gấu Kafe through WhatsApp during opening hours. Have your order code ready if the question is about an existing order.